Contact Us
Call
Player Care: 1-800-665-3313, Menu Option 2
For general inquiries, assistance with Subscription Spot, issues at retail, claim process, etc.
Monday to Friday-- 7:30 am - 8:30 pm MT/ 8:30 am - 9:30 pm CT
Saturday and Sunday -- 12:30 pm to 8:30 pm MT/ 1:30 pm to 9:30 pm CT
Mail Subscription Order or Renewal: 1-800-665-3313, Menu Option 3
Monday to Friday-- 7:30 am to 4:30 pm MT/ 8:30 am - 5:30 pm CT
Write
General Inquiries:
Western Canada Lottery Corporation
Player Care
6910-50th Avenue
Postal Bag 649
Stettler, AB T0C 2L0
Please don't include any credit card information in your emails. If you would like to place a subscription order or need to discuss payment, please call us and we'll be happy to help!
Subscription Inquiries:
Western Canada Lottery Corporation
Postal Bag 7777
Stettler, AB T0C 2L0
Prize Claim Inquiries:
Western Canada Lottery Corporation
Prize Payout
Main Floor, 125 Garry Street
Winnipeg, MB R3C 4J1
Note: WCLC receives hundreds of emails and letters each month. We're pleased to respond to every inquiry, but please recognize that immediate response is not possible. Inquiries will be answered - during our regular business hours, Monday through Friday - in the order they are received. Thank you.
