Checking your Ticket
You have a lottery ticket; how do you check if it’s a winner? There are several ways to check your
tickets!
EFFECTIVE IMMEDIATELY – WCLC Prize Offices are prioritizing the payment of prizes $1,001 and above.
Claims under $1,001 will only be accepted at prize offices with a Player Care reference number. If
you are unsure, scan your ticket in-store or on the Lotto Spot app. If you are still in need of
assistance, please call Player Care at 1-800-665-3313.
Lotto Spot App
a. If you purchased a draw-based game, Scratch & Win or Sports ticket at a Retail Spot location, you can use the app to check your ticket(s)!Step 1: Download and open the Lotto Spot app.
Step 2: Tap the "Scan" icon at the bottom of your screen.
Step 3: Scan the barcode at the bottom of your ticket or under the latex of scratch tickets.
If the barcode at the bottom of your ticket is misprinted, the ticket scanner will not recognize it. If you experience issues scanning your ticket, please call Player Care at 1-800-665-3313.
- b. If you purchased a draw-based game ticket on the app, you can check the ticket on the app by following these steps:
Step 1: Log in to your account.
Step 2: Go to your account by tapping the icon at the top right of your screen and select "My Tickets".
Step 3: Select the ticket from the desired draw date and find out automatically if you've won.
- b. If you purchased a draw-based game ticket on the app, you can check the ticket on the app by following these steps:
The Lotto Spot app also allows you to:
- See the latest draw results
- View prize breakdowns
- Browse your favourite lottery games
- Find a lottery retailer near you!
Using the Ticket Checker at a Lottery Retailer
Step 1: Wait for the message, “CHECK YOUR TICKETS HERE.”
Step 2: Insert the bar code under the red light - the bar code is located at the bottom of the ticket or under the latex in the play area for SCRATCH & WIN tickets.
Step 3: Move the bar code slowly through the light until you hear a BEEP. Prize information will then appear on the screen.
Other Ways to Check Your Tickets
If you experience any difficulty while checking your tickets, or have any concerns about a lottery retailer, please contact Player Care by email or phone. Have ready as much detail about the incident as possible.
- Compare your numbers to the winning numbers on our website.
- Sign up for our MVP Service and have DAILY GRAND, LOTTO MAX and WESTERN MAX and/or LOTTO 6/49 and WESTERN 649 winning numbers emailed to you.
- Check the winning numbers printed and posted at Retail.
Call the Winning Numbers Lines for the most recent numbers.
- Edmonton (780) 459-5100
- Calgary (403) 275-8101
- Regina (306) 525-0591
- Saskatoon (306) 244-1780
- Winnipeg (204) 780-5825
