Contact Us


Customer Care and Subscriptions: 1-800-665-3313

Please note: At this time, Customer Care is making adjustments to operations to ensure the health and safety of our call centre employees. Call hours to Customer Care are now Monday through Friday, 9:30 am to 4:30 pm Central Time/ 8:30 am to 3:30 pm Mountain Time. In Saskatchewan, Customer Care hours are 8:30 am to 3:30 pm. We are experiencing longer than normal hold times and we ask for your patience during this time.


General Inquiries:

Western Canada Lottery Corporation
Customer Care
6910-50th Avenue
Postal Bag 649
Stettler, AB  T0C 2L0

Please don't include any credit card information in your emails. If you would like to place a subscription order or need to discuss payment, please call us and we'll be happy to help!

Subscription Inquiries:

Western Canada Lottery Corporation
Postal Bag 7777
Stettler, AB  T0C 2L0

Prize Claim Inquiries:

Western Canada Lottery Corporation
Prize Payout
10th Floor, 125 Garry Street
Winnipeg, MB  R3C 4J1

The choice to offer lottery sales online is a provincial decision. At this time, Manitoba offers online lottery sales through In Alberta, Saskatchewan, and the Territories, we offer a Subscription service for LOTTO MAX, LOTTO 6/49, DAILY GRAND, WESTERN MAX, WESTERN 649 and EXTRA. You can learn more about Subscriptions here or call 1-800-665-3313.


Note: WCLC receives hundreds of emails and letters each month. We're pleased to respond to every inquiry, but please recognize that immediate response is not possible. Inquiries will be answered - during our regular business hours, Monday through Friday - in the order they are received. Thank you.

1 x $1 Million Prize
Exact Match Only
Wednesday, May 27, 2020
Tuesday, May 26, 2020

» Important!

Identifying Lottery Scams

If you’ve been contacted by someone claiming to be from WCLC, and telling you that you have won money without first purchasing a lottery ticket, this is a scam.

You can read more about such scams here.

US Residents