Contact Us
Call
Customer Care and Subscriptions: 1-800-665-3313
Please note: At this time, Customer Care is making adjustments to operations to ensure the health and safety of our call centre employees. Call hours to Customer Care are now Monday through Friday, 9:30 am to 4:30 pm Central Time/ 8:30 am to 3:30 pm Mountain Time. In Saskatchewan, Customer Care hours are 8:30 am to 3:30 pm. We are experiencing longer than normal hold times and we ask for your patience during this time.
Write
General Inquiries:
Western Canada Lottery Corporation
Customer Care
6910-50th Avenue
Postal Bag 649
Stettler, AB T0C 2L0
Please don't include any credit card information in your emails. If you would like to place a subscription order or need to discuss payment, please call us and we'll be happy to help!
Subscription Inquiries:
Western Canada Lottery Corporation
Postal Bag 7777
Stettler, AB T0C 2L0
Prize Claim Inquiries:
Western Canada Lottery Corporation
Prize Payout
10th Floor, 125 Garry Street
Winnipeg, MB R3C 4J1
Note: WCLC receives hundreds of emails and letters each month. We're pleased to respond to every inquiry, but please recognize that immediate response is not possible. Inquiries will be answered - during our regular business hours, Monday through Friday - in the order they are received. Thank you.
